AssureOps

Take your service live with confidence — and keep it running flawlessly

We deliver ITIL‑aligned, AI‑assisted readiness packs in days, not weeks. OR‑360 for go‑live, EA‑360 for MSP/vendor exits.

Common pitfalls we eliminate

  • Missing/incomplete handover documents
  • Unclear responsibility boundaries
  • Unprepared support teams and escalations
  • Rework, firefighting, and unhappy customers
  • AI‑enabled checks reduce human error and highlight gaps before customers see them.

Outcome

We compress weeks of service transition into a repeatable, high‑quality model — so you launch faster with fewer risks.

OR‑360 — Operational Readiness in a Box

A complete, go‑live‑ready service design & transition pack tailored to your project.

  • RACI matrix: clear accountability across delivery & operations
  • Support model: escalations, contacts, hours, SLAs, response procedures
  • ORR checklist: mapped to ITIL service transition
  • Runbook / handover docs for seamless BAU
  • Optional: Service Catalogue, Confluence/Jira/SharePoint content

AI‑assisted checks (built‑in)

  • Auto gap‑detection for missing responsibilities or steps
  • Risk scoring across documentation, support, security & DR
  • Cross‑checking backups, access, monitoring & SLAs
  • Pre‑drafted knowledge & catalogue entries from service metadata

Outcome

Every operational detail is documented before the first customer interaction. No critical step is missed.

EA‑360 — Exit Assurance in a Box

Specialist MSP/vendor exit planning to ensure a smooth, risk‑free transition.

  • Step‑by‑step exit playbooks & governance
  • Knowledge transfer & documentation capture
  • Asset return, access removal & continuity measures
  • AI‑driven dependency mapping and risk forecasting

Why it matters

Exits are where services are most fragile. We make exiting “boringly safe” so BAU never misses a beat.

Outcome

A controlled, documented supplier transition — with continuity protected throughout.

3–10 days

Typical delivery window

100%

ITIL‑aligned artefacts

RAG

AI risk scoring included

Packages & Pricing (ex VAT)

Standard Readiness Pack

£3,000

5 working days

  • RACI, Support Model
  • ORR, Runbook

Fast‑Track Readiness Pack

£3,600

3 working days

  • Standard Pack accelerated

Enhanced Readiness Pack

£4,200

7 working days

  • Standard + Catalogue Entry
  • Confluence/Jira integration

Full Transition Suite

£6,000

10 working days

  • Enhanced + Stakeholder Workshops
  • Handover Presentations

Looking for ongoing coverage? Ask about Readiness‑as‑a‑Service retainers.

Why Us

Fast‑track delivery

Days, not weeks — without sacrificing quality.

ITIL‑aligned & UK‑focused

Built for British business standards and governance.

AI‑enabled insight

Fewer gaps, faster delivery, proactive risk detection.

Repeatable quality

Consistent outcomes across multiple projects.

Reduced risk

Fewer escalations, less firefighting, happier users.

Cost efficiency

Avoid the hidden costs of poor handovers & rework.

Free Go‑Live Readiness Checklist

ITIL‑aligned, AI‑assisted — spot gaps before customers do.

  • Documentation & handover
  • Support model & contacts
  • Technical readiness & security
  • Training & user comms
  • Contingency & exit planning
  • Final go/no‑go gate
Get the checklist

How we use AI

We parse your docs, tickets, CMDB and monitoring data to auto‑populate checks, detect gaps, and prioritise risks by impact.

FAQs

How fast is Fast‑Track?

Delivery in as little as 3 working days, assuming timely access to information and stakeholders.

Do you work with MSPs?

Yes — we can deliver white‑label or collaborative engagements for MSPs and systems integrators.

What about security & GDPR?

We follow UK GDPR and NCSC best practices. We only process enquiry and project data needed to deliver your engagement.

Book your free Go‑Live Risk Audit

We’ll review your project against our readiness checklist and highlight gaps — no obligation.

Prefer email? Write to hello@assureops.co.uk